Information for Mainstay Hotel Guests

Delivering Value to our guests

Mainstay New Zealand Hotels have been carefully selected to provide a value for money 3 to 4 Plus Star accommodation experience. In addition to offering a variety of special packages and attractive corporate and weekend rates, you will also find special rates on our website.

Each hotel is independently owned and operated so policies regarding cancellations, deposits and guaranteed reservations may differ. You can find details on the property page on this website and on your booking confirmation and we encourage you to also check in with the individual hotel upon arrival.

Quality Assured

Mainstay New Zealand Hotels' owners and staff are committed to your comfort and to quality. Many of our hotels is independently accessed under the Qualmark Sustainable Tourism Business Criteria. Qualmark is New Zealand's official tourism quality mark and an internationally recognised quality classification and environmental accreditation system.

Conferences and Functions

Many Mainstay New Zealand Hotels have earned an enviable reputation for their expertise with conferences and functions, often being the premier venues in their region. If you are planning a conference or corporate meeting, Mainstay New Zealand Hotels can assist you planning and finding the perfect location.

Contact Information

If you have any questions regarding your booking or can't find what you are looking for, please feel free to contact us.  Our friendly reservations team will be happy to assist. You can send us an enquiry or call our Central Reservations Office on 0800 62 46 46 (toll free, within New Zealand only) or +64 (3) 358 7900 if calling from overseas.